SHIPPING & TRACKING

Warehouse delivery and SF delivery services have returned to normal. For any inquiries, please contact our customer service, thank you.


  • Please click here for the address and business hours of SF Business Stations.
  • Please click here for the address and business hours of SF Stores.
  • Please click here for the address and business hours of SF Lockers.


All orders will be confirmed within 3-4 working day.

Unless otherwise stated, all local orders will be dispatched within 7 working days after your order has been confirmed.

You will receive a confirmation email with a tracking code. 

Overseas orders will be delivered within 14-21 working days after your order has been confirmed.

(Working days do not include bank holidays & public holidays.)



If no one is available at the delivery address to receive the Products, PAPRIKA’s delivery agent will notify the receiver and attempt to deliver again.

In such case, customers shall bear any extra delivery cost.

 


Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. PAPRIKA cannot take responsibility for customs clearance delays or failed payment approval.



Please click the following links for more details on the topics:


​1.Duties & Taxes

2.Order Changes & Cancellations




WHERE DO WE SHIP TO?



We offer both local and international shipping to selected countries and areas only. Please refer to the following table for more information.


ASIA:            Hong Kong, Indonesia, Japan, Macau, Malaysia, Taiwan, Thailand, Philippines, Singapore, South Korea, Vietnam

EUROPE:     France. Germany. United Kingdom. Spain

AMERICA:    Canada. United States

OCEANIA:    Australia


Please note that we do not ship orders to any PO Box, hotels, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by you. 


DELIVERY FEE





PAPRIKA reserves the final right to interpret the terms and conditions herein.




This version was updated on August 19, 2022.