All orders will be confirmed within 1 - 2 working day.You will receive a confirmation email with a tracking code.
Unless otherwise stated, all local orders will be dispatched within 7 working days after your order has been confirmed.
Overseas orders will be delivered within 14-21 working days after your order has been confirmed.
(Working days do not include bank holidays & public holidays.)
If no one is available at the delivery address to receive the Products, PAPRIKA’s delivery agent will notify the receiver and attempt to deliver again.
In such case, customers shall bear any extra delivery cost.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. PAPRIKA cannot take responsibility for customs clearance delays or failed payment approval.
Please click the following links for more details on the topics:
1.Duties & Taxes
2.Order Changes & Cancellations
WHERE DO WE SHIP TO?
We offer both local and international shipping to selected countries and areas only. Please refer to the following table for more information.
ASIA： Hong Kong, Indonesia, Japan, Macau, Malaysia, Taiwan, Thailand, Philippines, Singapore, South Korea, Vietnam
EUROPE： France. Germany. United Kingdom. Spain
AMERICA： Canada. United States
Please note that we do not ship orders to any PO Box, hotels, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by you.
PAPRIKA reserves the final right to interpret the terms and conditions herein.
This version was updated on August 29, 2019.