If you purchase a PAPRIKA product through an unauthorised dealer, you could be purchasing a counterfeit item, which may differ from what was advertised and delivered to you. As a result, you will not enjoy the high-quality standards of our products and after-sales services. Counterfeit products do not undergo our inspection or testing processes.
How to become a PAPRIKA member?
Please visit any of our shop and provide your name & mobile phone number to register as a member. You will receive info on the latest product information, discounts and other special promotions!
Are retail prices on the official website same as the shops?
The price of some products viewed on the official website is different from the store. Both the official website and the store will launch limited discounts from time to time.
For details, please visit our social platform.
Why I receive a message saying my parcel cannot be delivered to SF Locker?
In order to ensure that the handbag will not be damaged during transportation, we use special packaging boxes for protection.
If you purchase 2 handbags or above, please do not select SF locker. The package might exceed the size limit, it might be placed at the nearest EF Locker or SF store, subject to the SMS notification received.
What should I do if I dirty my handbag? How to clean it?
Use a soft cloth and avoid any care products that may alter the finish of your handbag. To help reduce the look of marks on the surface of leather, gently rub in a circular motion.